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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.3

based on 630 reviews
80%
Recommend This Property

Ratings Breakdown

630reviews

  • 5 Stars
    332
  • 4 Stars
    194
  • 3 Stars
    72
  • 2 Stars
    16
  • 1 Stars
    16

整体比较专业

By

April 25, 2017

club

员工态度、设施等都比较好,无线网络速度不稳定,有线可以。赶上游泳池维护,没能用上,健身房设施稍少。公司协议订单不能积分,比较遗憾

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服務 設備好

By

April 21, 2017

club

是個好酒店, 服務跟設施都很有水準, 但可惜的是, 在最後退房時, 似乎是因為櫃台設備有問題的原因, 讓我和同行的同伴花了快25分鐘才完成check out, 讓我們差點趕不上班車, 也無法好好享用早餐, 算是美中不足之處

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空调没有制冷,睡眠不好

By

April 21, 2017

club

空调不制冷,睡觉很热,睡眠质量不好,床铺比较舒适,早餐午餐种类不够丰富,味道一般,与价格相比性价比不高,有些划不来

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酒店干净,出行方便

By

April 21, 2017

club

酒店整体非常干净,安全。到机场很方便,商务出行一般都来这家。可能是由于入住率比较高的缘故,每次来都是要等蛮久才能完成入住手续,会员会被及时识别,但是与别地ihg不同没有欢迎水果。
考虑到前两点,今后来西安,首选还是绿地假日。

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环境好

By

April 21, 2017

环境好,前台人数多一点才好,只有一个人效率实在太低,语气太生硬了,金卡柜台基本没人。。。。。。。。。

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服务很到位,酒店很干净

By

April 20, 2017

去西安玩,积分兑换的房间,大雁塔比这个贵了一点,然后这个位置稍微有点远,不过门口修地铁以后会很方便。前台还有保洁服务都非常好, 还有餐饮券赠送。退房以后第一天接待的前台还打电话询问预授权是否给我取消等等,服务非常满意

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By

April 20, 2017

club

酒店硬件不错,住了房间,房间有点小,硬件好。正好在楼层最里面,靠外墙。房间暖和。但朋友住的房间就很好,房间大而好。店家宣传好。服務方面也很好,前臺結算退房速度應該說也是很快,沒有網上評論的那麼慢,很滿意。 房間一角小酒吧確實有特色!看電視和辦公互不妨礙。

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服务越来越差

By

April 15, 2017

早餐品种少,工位上没有人,服务不主动,管理人员比服务人员还多,一味指手画脚影响服务。礼宾取一东西自己不好好找一味让我确认放在他那里了,交接混乱,远离洲际的品牌!

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西安绿地假日

By

April 13, 2017

platinumelite

总体来讲,酒店还是可以的,前台服务态度比较好,房间面积合适。不足之处是房间装修有点旧,很多设施都旧了,有两次入住的房间洗漱盆的下水都是坏的。马桶款式有点问题,座圈孔太大,像我这样的瘦人坐上去很不舒服,总觉得要掉进去似的。

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舒适安宁

By

April 12, 2017

值得再次入住,安静整洁,早餐丰富,目前地理位置稍微偏远 服务一流

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总体还不错

By

April 12, 2017

platinumelite

作为假日酒店,基本达到预期。早餐品种相对较少,环境一般。因此次为商务出行,晚到早走,其余没有体验。退房时排队略长,速度较慢。

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员工服务非常棒

By

April 11, 2017

最近一次来绿地假日的印象令人印象深刻。原因在于酒店和员工的服务不止局限在于酒店内,而是延伸到了对客户和会员的关心:
我离店后到了另一个城市,发现无线路由器找不着了,也不是贵重的物品,就抱着试试看的心情联系了绿地假日帮忙找找。很快就接到来电说找到了,并且免费帮我顺丰快递了过来。
要给为此努力的员工和绿地假日一个大大的赞!

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