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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 351 reviews
89%
Recommend This Property

Ratings Breakdown

351reviews

  • 5 Stars
    224
  • 4 Stars
    101
  • 3 Stars
    12
  • 2 Stars
    6
  • 1 Stars
    8

枕头

By

三月 22, 2017

我颈椎有问题,需要颈椎枕,但酒店没有。希望下次能够提供为颈椎不好的客人准备专门枕头。谢谢。。。。。。。。。。。

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服务人员热情周到

By

三月 20, 2017

platinumelite

服务人员热情周到,从入住酒店开始就可以感受到对于白金卡精英会员的尊重,如果有机会还会入住该酒店,对于假日酒店集团的整体酒店都较为满意。

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宾至如归

By

三月 19, 2017

房间舒适,工作人员礼貌,办事高效。,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,对于会员下午16点退房点赞。

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餐饮

By

三月 18, 2017

club

送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高送餐质量及自助餐质量品种有待提高

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整体住宿环境

By

三月 16, 2017

club

银川假日的整体入住环境还是比较好的,员工对待客人的态度好,主动微笑打招呼,对会员赠送水果以及饮料券。房间整洁没有异味,但是房间内的暖气太大,对于南方的人来说不习惯供暖,且无法关闭,这点希望能改善。

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银川比较好的酒店之一

By

三月 14, 2017

platinumelite

酒店在市中心的位置,自驾去哪里都很方便,早餐的羊杂汤很有特色,而且餐厅能迅速识别会员身份,而且在你的桌子上放上会员座位的牌子,晚上酒廊的服务人员还贴心的给房间送去了加湿器

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一如既往

By

三月 13, 2017

platinumelite

住过很多次,一如既往
前厅已经有很多同事认识我,很亲切。
感谢关爱



下次来应该还是这个酒店

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不推荐入住这家酒店

By

三月 11, 2017

优悦会金卡,6万多积分,第一次入住该酒店就被安排了连通房型727,因为太晚了就没有提出换房。另外酒店的窗户密封性实在太差,总感觉有风吹进来,房间的暖风空调也非常不给力,开了跟没开没有感到有多大的差别。不推荐入住这家酒店。

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总体还不错

By

三月 10, 2017

club

环境和服务总体还行,但是综合性价比不高。!!!!!!!!!!!!!!!!!还有待提升的空间很大!!!!!!!!!

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服务热情周到

By

三月 05, 2017

club

酒店员工服务周到,态度热情
唯一不足就是没有冷空调,对于南方来的顾客并不适应干燥又热的环境
早餐希望能够增加更多的品种,例如蔬菜

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关于房间整理

By

三月 05, 2017

最好的房间整理服务,是感觉不到清洁人员的存在,却又在出门回酒店之后,一切已经悄然打扫完毕
至少,不过早的敲门打扰住客是最基本的礼仪,比如早上8点左右

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整体还可以,早餐也具有西北特色

By

二月 28, 2017

早餐服务比较赞,门前的广场喷泉放着有点浪费。在西北地区,IHG连锁服务还是很赞的。这是我意想不到的。 。

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