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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1037 reviews
90%
Recommend This Property

Ratings Breakdown

1037reviews

  • 5 Stars
    506
  • 4 Stars
    364
  • 3 Stars
    106
  • 2 Stars
    44
  • 1 Stars
    17

Friendly staff

By

5월 27, 2017

Very helpful and friendly, great hotel. Breakfast great. Exterior a bit dated and jaded.

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Good hotel, excellent location

By

5월 26, 2017

Very nice room and food. Hotel is well situated for getting into York.

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Blind Guests

By

5월 23, 2017

platinumelite

It would be more helpful to have Braille numbers on all the room doors

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staying at the holiday inn york

By

5월 23, 2017

we stayed 5 nights at the hotel very friendly and helpful staff a great welcome when we arrived room very clean and spacious food very good and served very well staff spoke to you at all times no delay when we checked out bill was all ready and correct which made our stay very good indeed we would use your hotel again

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Small Bed

By

5월 23, 2017

I have stayed in this hotel on many occasions and have always enjoyed the experience.

Unfortunately our executive room only had a double bed rather than a king size as previously

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My stay

By

5월 21, 2017

Stayed at this hotel staff friendly food excellent room lovely and clean I plan to stay here often

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nice room with great service

By

5월 18, 2017

club

Excecative nice room with flat tv, air conditioning complimentary drinks in fridge, nice large bed with sofa

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Comfortable and Clean

By

5월 16, 2017

A good example of a well run Holiday Inn. Very friendly and helpful staff, comfortable and clean room

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Leisure

By

5월 16, 2017

Great service, clean room. Bathroom in standard room quite small. Location a little out of town, but overall very good and would return.

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Comfortable rooms. Friendly staff

By

5월 16, 2017

club

Nice hotel with friendly staff.
Rooms are comfortable and the food was great too.
Easy check in and out experience.

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Comfortable bed

By

5월 11, 2017

Comfortable bed, good shower,friendly/helpful staff on reception. Convenient location for York city centre, with bus stop close by.

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A day in york

By

5월 11, 2017

Wonderful comfortable stay at holiday inn. This hotel had much improved recently and is back on track. Only criticism would be price of a glass of wine otherwise everything was good. Best breakfast we have had for ages. My husband and friends were doing a bike ride from lands end to John o grotes and stayed in lots of hotels and this one was the best. Good day out in York which is a pleasant walk away. Will stay again.

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