Rated 4.3 out of 5 by 616
Rated 5.0 out of 5.0 by Dylan15 Great Stay
The Hotel was very busy due to the Ebor Racing Festival, but all the staff were most welcoming and went out of their way to ensure that we had an enjoyable stay.
The room was very comfortable and kept very clean by Housekeeping.
We shall return next year to go racing.
August 30, 2015
Rated 4.0 out of 5.0 by TonyP3966 Good, convenient hotel
We have stayed at the York Holiday Inn many times and always enjoyed the environment, convenient location and service. The restaurant manager always makes breakfast an enjoyable experience, being very charming & helpful.
However, this time we found that bed making was far below the normal standard. Sheets were not at all smoothed out and we had to remake the bed ourselves. We did not complain at the time, as we had a very hectic schedule and did not want to cause bad feeling. We suspect that this was a matter of training, rather than lack of effort.
August 29, 2015
Rated 4.0 out of 5.0 by Durks Work stay
The rooms need to be freshend in reality, but are nice clean and comfortable, just a bit dated. On oredering a pint of Heineken at the bar and the drink was off, I asked the bar manager to change the drink, he tasted and said it was fine, I replied I work for Heineken and trust me I know a bad pint of Heineken, a barman who obviously does not know his job half as well as he thinks !!
August 24, 2015