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Rated 4.2 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Vacation place in New York with all Comforts Great hotel with all comforts. Cleanest hotel we have stayed in ever. Everyone is very friendly all times of day and night. The beds are extremely comfortable and there are plenty of pillows. May 20, 2015
Rated 5.0 out of 5.0 by Comfy and clean Conveniently located, clean and safe, pretty good Web connections. May 18, 2015
Rated 4.0 out of 5.0 by A good option to be close to the airport The hotel is in good shape, has a comfortable room and the staff is friendly. However the lobby was very crowded when I arrived and the location is not very appealing. Despite of this, it is a great option for a one night stay before leaving by plane. May 17, 2015
Rated 4.0 out of 5.0 by Excellent location with great staff - but bring ear plugs ! This is a 5 minute drive from JFK and offers good value in the area relative to other options. Rooms are recently refurbished and while a bit small are perfectly functional. The staff make this property exceptional, facilitating everything from early check ins to NYC trips with humor and a genuine desire to help. Kay Ann at the front desk was exemplary, and Louis the GM has set a personal example for outstanding customer service. One of the structural issues is that the rooms facing JFK are quite noisy as the rooms are not well insulated/sound-proofed and you can hear aircraft and traffic noise which can be a real issue; ear plugs may help. Also the onsite restaurant had a surly lady taking orders and delivering food, which stood out as a rare blemish in a hotel with very friendly and helpful staff. May 15, 2015
Rated 1.0 out of 5.0 by Never again JFK Holiday Inn. We were given a room on the first floor next to some guest rooms that were used by hotel employees as break rooms, or work-spaces. We couldn't get any sleep due to people/hotel employees opening and closing doors all night. They would let the doors slam closed on the dead bolts. front desk staff was no help. Hotel was full. No other rooms available. We also had other problems during our stay. May 14, 2015
Rated 5.0 out of 5.0 by excellent it was a nice brand new hotel / that was wonderfull to be staying at / staff excellent/ stay was rally comtoble / i would recommend anyone to stay there..it mets more than my expetation of a holiday inn express.. May 13, 2015
Rated 1.0 out of 5.0 by Horrible Stay Worst stay in my life, wil lneevr stay at any Holiday INN ever again after this stay. May 12, 2015
Rated 5.0 out of 5.0 by Better Than Expected When I pulled up I immediately notice a plane flying directly over the hotel and was a bit taken back at how close it was to the building. However, I heard hardly any noise at all during my stay. Everything in the building was clean and the staff were wonderful and friendly. May 11, 2015
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