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( e.j. jue 26 nov 2015)
( e.j. vie 27 nov 2015)
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Rated 3.8 out of 5 by 1399 reviewers.
Rated 4.0 out of 5.0 by HI Midtown Stay Nov 14-16 Overall the stay was very good except my experience with the 'concierge'. After checking out, I asked about shuttle service to the airport. I wanted to take the same shuttle back to Newark as I took in. Unfortunately she said I had to book 24 hours in advance #I spoke to another 'concierge' the night before and nothing was said about a 24 hr advance booking#. I asked for a telephone number to call the shuttle directly, I still had 4 hrs before I wanted to leave, but she would not give me the number she uses, said I could not get through. I asked about other options, she mentioned a very expensive cab ride or a train ride. Did not mention the other shuttle service available. I looked up that number made the reservation #same price# and was able to get to the airport. She was not helpful at all! The rest of staff were all very professional and friendly, no issues with them. November 20, 2015
Rated 3.0 out of 5.0 by mixed impression I was pleased that your hotel offered accommodations for disabled persons. I was disappointed with some of the details that may not be noticeable to an able-bodied person. First, the bathroom door opens in a very wide arc making passage in a wheelchair very difficult. Second, the shower head would not spray into the shower stall, it would rotate into the rest of the bathroom. November 18, 2015
Rated 5.0 out of 5.0 by A Wonderful Stau A very nice experience. Much nicer than I expected. I would choose this property again. November 18, 2015
Rated 5.0 out of 5.0 by Alexandra at the bar was great I don't usually write these reviews and skip them but I had such a great time at the bar in the lounge/ lobby and great service. Particularly, Alexandra was a fantastic bartender and very friendly. She was great with conversation, advice on the area and served up great drinks. She was one of the most friendly bartenders I have dealt with in the area and I visit a far amount of hotel bars on my work travels. Great job on having her around. The experience actually encouraged me to return each night before turning to have a drink or two. Thanks! November 17, 2015
Rated 4.0 out of 5.0 by decent stay for business I stayed at this hotel while attending a gem show. It was obviously convenient because the show was at the hotel. It is near Central Park. It's quite a hike to Time Square etc...but that is not why I was here. November 17, 2015
Rated 4.0 out of 5.0 by Biennial NYC trip Except for the lack of air conditioning after change over to heat only in October, this hotel met all out expectations. You will want to ask for a fan on warmer fall days! The hotel is convenient for local bus ( 1/2 block) and subway transportation (3 blocks). Morningstar café (Seinfeld fame) is just down the block. November 16, 2015
Rated 5.0 out of 5.0 by Best place to stay in NYC We come down for a girls weekend annually and always stay here. The rooms are spacious, especially for NYC. We enjoy the fact that we are close to things but far enough away to be out of the noise and constant "traffic" of people and sounds once it is time to wind down for the night. The lounge is nice and drinks are reasonably priced for a hotel. November 11, 2015
Rated 4.0 out of 5.0 by Great Hotel for Location and Price Enjoyed our stay at this location. The room was very clean. We were pleasantly surprised by the size of the room, it was big considering it being in New York City. We met a couple of travelers staying at a different hotel and they complained their room was tiny. We were happy this wasn't the case for us. We also appreciated the location of the hotel, we were within walking distance to a large portion of our destinations. The neighborhood near the hotel seemed safe and we didn't feel uncomfortable. Our only complaint was the temperature of the room. It was a bit warm at times, but we were able to crack the windows and get some fresh air when needed. (It was also unseasonably warm on the October dates we stayed.) Overall, I would recommend this hotel, and if I ever find myself making a trip back, I would check for room availability here first. November 10, 2015
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