 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
Recomendar este hotel
Valoración general 4.3
88%
Recomendar este hotel
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Newark
ByDeke
21 noviembre 2019
Had several instances where the staff could have made for a much better stay but actually made matters a bit worst
Great experience
Bycjg1967
18 noviembre 2019
The rooms were super clean and modern. The restaurant and lounge were great. Overall nice and relaxing place to stay.
Estadia en Newark nj
ByCheo
17 noviembre 2019
Por cuestiones de trabajo busque este hotel ya que en el pasado me había quedado ahi. Pero el precio estaba muy caro, busque otros hoteles y estaban un poco más elevados y en unos no había habitaciones, así que tuve que hospedarme ahi.
No me gustó la atención del personal. La comida muy cara, en ma televisión no hay canales en español
Poor Service
ByRoland
16 noviembre 2019
I am a Spire Elite member so I give IHG a lot of business. During this stay I realized that I left my travel toothpaste in a different hotel the previous night. I walked down to the front desk to get a complimentary replacement (don't they always have these on hand?) and was told, after the 20-something girl rummaged around in a few drawers, that they would have to check with housekeeping because they didn't appear to have any at the desk. I told her to call me and let me know and I'd come back down to get it. She told me, not to worry and that she would have it sent up to my room. An hour later I called the desk again and was told that there wasn't any in the hotel and that they were continuing to check the supply closets. I again told her to let me know because, if they didn't have any, I was going to have to take an Uber to a drug store to get some. No call ever came despite talking to two different people.
I'm in the service business, if one of my best customers needed a lousy tube of toothpaste, I would have sent one of the several people working at the hotel to a local drug store and bought a tube. Terrible, terrible service. My staff, I have 10 people working in the field and reporting to me, always try to get me to switch another brand. Experiences like this have me trying something different on my next two trips.
Great place to stay, but not during Holidays
ByCvirtuous
14 noviembre 2019
The bathroom had hair on the floor and the bed was nice and the pillow was nice
Issues with reservation
ByWhitAl17
14 noviembre 2019
Although I booked my reservation over a month in advance once I arrived to the hotel they had the wrong information for my reservation. I ended up not getting the room I reserved after about 10 minutes of waiting for the issue to be involved. After a 5 hour bus ride I obviously was disappointed.
The security hold also was never removed from my card. I ended up having to talk to 3 different people on the consumer service team to get my refund
Not a fancy hotel, but close to EWR, shuttle service
ByLily
14 noviembre 2019
Not a fancy hotel, but close to EWR, shuttle service
Way overpriced
ByMichael
12 noviembre 2019
This place thrives because of location. You can get the same quality and service for nearly half the price a few miles away
Great experience for the short time I was there. Would stay again
ByJobobbi
10 noviembre 2019
Great experience for the short time I was there. Would stay again
Beautiful hotel
ByShelly
09 noviembre 2019
Overall the hotel is clean and the staff is friendly. The rooms are spacious and comfortable. The only issue was the people staying there preferred to slam their doors in the early morning hours. So noise is the only issue I had
Comodidad y limpieza.
Byjcoblentz2109
09 noviembre 2019
Tuve un retraso que me hizo perder mi segundo vuelo. Así que muy contento de que hubiese disponibilidad el mismo día. La habitación estaba en muy buenas condiciones, mucha comodidad.
Close to airport and clean
ByArbutusP
08 noviembre 2019
Had to wait a long time to check in and out as desk staff were behind the scenes.
Lobby was sketchy, people yelling. Didn’t feel like a safe place