Rated 3.9 out of 5 by 509
Rated 5.0 out of 5.0 by sondhi Friendly staff. Great room. Centrally located.
I was impressed by the friendly staff who went out of their way to address your needs. The room was great. Clean with a comfortable bed. The Breakfast was very good albeit it bit on the pricey side. As an IHG Platinum member I thought the breakfast was included but it was not. I think the breakfast cost was about $20 which probably is considered reasonable being San Francisco. The location of the hotel was great. Very conveniently located next to the BART Civic Center station and to the Bus and Tram stops. Will stay there again the next time I am in SF.
July 23, 2015
Rated 4.0 out of 5.0 by Joshua25 Nice Rooms
Hotel price was steep and the area of San Francisco less desirable but I did not feel unsafe. The rooms were spacious and the bed was comfortable. The staff was friendly.
July 20, 2015
Rated 5.0 out of 5.0 by Berny y maria buen servicio
Es una buena opción para visitar la ciudad, esta bien situado y es confortable. No es buena idea usar el estacionamiento ya que es muy caro como el resto de la ciudad ese servicio.
July 16, 2015
Rated 5.0 out of 5.0 by birdsbirdsbirds Great location
This hotel was clean, modern and felt very safe in the middle of SF. The room was good sized, the bed was comfortable, and it was quiet (on the 14th floor). The staff was exceptionally friendly, especially our dinner time waiter.
July 15, 2015
Rated 3.0 out of 5.0 by sacarmic OK, but no great
Ok, but very far from anything of interest. Parking too expensive for a Holiday Inn. Pool is only for large kids or adults. Not suitable for kids.
July 13, 2015
Rated 5.0 out of 5.0 by Mich 22 Excellent Customer Service
Staff were excellent, responsive and helpful. Hotel isn't flash but totally acceptable and has everything required, Laundry is great, rooms ok and dining straightforward.
Only negative comment is that many homeless people resides on the neighbouring streets and it can be uncomfortable walking through those areas at night.
July 10, 2015
Rated 4.0 out of 5.0 by JennH5280 Nice hotel
Great location- easy to catch public transportation. Hotel staff was very helpful and friendly. Parking was very expensive!
July 10, 2015
Rated 5.0 out of 5.0 by Lovetravel15 Excellence!
This Holiday Inn is an assett to the company. The customer service is second to none! We had an excellent stay - I was prepaired for the worst as far as the neighborhood was concerned, but found the area to not be as bad as expected. I visited FAR worse areas of San Francisco (Tenderloin) and was not concerned about my safety one bit in SoMa! :) The check in was easy and quick. I wish I had gotten the name of the gentleman who checked me in. He was polite and very helpful. Cudos to him and the hotel for a restful, yet professional experience! I WILL stay here again on return trips to San Francisco.
July 8, 2015