Rated 3.9 out of 5 by 665
Rated 4.0 out of 5.0 by Rick303 Nice hotel
We stayed at the civic center Holiday Inn for the Super Bowl weekend. It's a very nice hotel, even given it's location in a less than desirable area. Even though the area is overrun with homeless people (as is much of San Francisco), we never felt uncomfortable in the hotel or immediate area. The staff were all very friendly and made us feel welcome. Overall, I'd say our stay here exceeded my expectations.
February 11, 2016
Rated 4.0 out of 5.0 by TVtraveller Super Bowl Week
We really enjoyed our stay during the Super Bowl week. The front desk staff members are extremely friendly and helpful when you have questions. We were in a remodeled room, so everything was fresh and new. The beds and pillows are really comfortable. I have only good things to say about our room. The only problem was lack of hot water during the morning hours for our showers. We stayed 9 nights and we had a hot water problem 2 mornings during our stay. I didn't contact the front desk because I'm not sure if they could have corrected the problem. Overall, the hotel was a good experience for us.
February 10, 2016
Rated 5.0 out of 5.0 by Theo18 Great Staff
I stay at this hotel for business. The location is very convenient, although it is not the nicest neighborhood. BART is just outside the door and it is an easy walk to Union Square. The staff, particularly the front desk staff are great. Very helpful.
February 7, 2016
Rated 5.0 out of 5.0 by PR1616 Comfortable, clean and great service.
Pleasantly surprised. Would stay again. Very clean, courteous staff, and good internet service.
February 5, 2016
Rated 3.0 out of 5.0 Review
Acceptable price and quality, nice view on the top.
February 2, 2016
Rated 5.0 out of 5.0 by cafeblue0502 Overall, this is a good place to stay
I came here for my business trip. Overall, this place provided a clean and comfortable guest room. I personally think they are great pillows and bed, and I had two good nights of sleep. However, in that neighborhood, it was not so convenient (compared with NYC). I hardly found a good restaurant on Yelp.
February 2, 2016
Rated 4.0 out of 5.0 by wineshots Decent hotel, nice staff
Decent hotel, nice staff. The breakfast buffet is way too pricey for what you get. Should be 40% less in cost. Cost is high because the area is a bit sketchy and the preference will be to eat at hotel versus walking outside. Should charge less for breakfast.
January 31, 2016
Rated 4.0 out of 5.0 by Elvira E One night stay for Walk For Life
We go to this hotel every year for its location close to the Civic Center. Lots of homeless people, but the that is changing as new apartments and condos are being built and homeless are moving to new areas. The hotel is very secure which we like. The lobby is nice and clean and the staff are friendly and accommodating. The room was very clean and comfortable. The bedding was great except for the pillows which were to full for me. My husband didn't complain. I loved the make up mirror attached to the wall. We would of liked a small refrigerator to store leftovers. Of course the parking fee was high but it is high everywhere in San Francisco.
January 30, 2016