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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
82%
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Valoración general

4.1

en base a 437 opiniones
82%
Recomendar este hotel

Ratings Breakdown

437opiniones

  • 5 Estrellas
    228
  • 4 Estrellas
    106
  • 3 Estrellas
    45
  • 2 Estrellas
    30
  • 1 Estrellas
    28

Great service

By

29 mayo 2017

platinumelite

Bartender remembers me even though I am only here a couple times a year.

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Needs Improvement

By

26 mayo 2017

I arrived and entered the bathroom of the hotel room and found the floor to be tacky. I called the front desk and was told that maintenance would be up to take a look. I didn't feel confident that this would happen or that the employee took my concerns seriously. I left for dinner and arrived back to the hotel and didn't see any indication that maintenance had been there. Then in the morning, I found my coffee maker did not work. Again I called the front desk and didn't get quality customer service. I was just told there was Star Buck's available in the lobby and that someone would look at the machine. I think the proper thing to do would to have had a cup of coffee sent up to my room free of change. The employees need better training to off good customer service and rooms need to be better maintained.

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Great front desk service and comfortable room

By

24 mayo 2017

club

I had a great weekend and I was very glad I chose this hotel. The video games on the 1st floor was a plus for my 3yr old. The underground bar had good service and delicious food. I don't think I've ever stayed in a Holiday in before. I would definitely use their hotels a an option. Thank you.

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Nice room, disappointing shuttle

By

23 mayo 2017

club

The room was nice, but the shuttle took over an hour to pick us up after the first call we made to the hotel. No excuses, no apologies, no explanation.

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comfortable bed but had to ask for water

By

23 mayo 2017

club

the place is a little pricy for the kind of hotel - not too clean. carpets are dirty and you enter the place smells like cigar or something not clean. I had to ask for water - they only have Starbucks coffee but not other food available after 11 pm.

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Overall nice but needs updating

By

22 mayo 2017

club

The overall hotel is nice and a fine place to stay but it needs to be updated. It is not as nice as some of the other Holiday Inns that I have stayed in.

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Convenient

By

18 mayo 2017

club

Very Good. Park and Fly was convenient and the pickup was good.

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mediocre

By

18 mayo 2017

club

Staff was friendly but didn't seem overly concerned about guests. Staff seemed frustrated at check in for no apparent reason. Outdated feel to hotel. Lacking parking. Fairly convenient location. Bed was comfortable and clean. Overall cleanliness was fair. The value did not hold up.

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Great hotel expierince

By

18 mayo 2017

platinumelite

I have stayed t this facility before but it was not as enjoyable as this stay. Everyone projected a positive, attentive attitude. It is very convenient to I70 which makes travel downtown or west easy.. The only drawback was the room service, the food was cold upon arrival.

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One night on the road

By

15 mayo 2017

We needed to be close to the airport and Holiday inn is our place of choice. The hotel was good from the out side and better once in. Safe was very helpful and rooms were pleasant. We met other people who stay here over and over. so based on my experience and other I would recommend this location.

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Work trip

By

09 mayo 2017

club

Was clean, people friendly, rooms were clean, and meeting room was nice!

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Decent Stay for the Price

By

09 mayo 2017

club

Received a discounted rate for the group I was with. This beat any other motels in the area but still seems expensive overall. No complaints really with the room or staff.

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