Rated 4.2 out of 5 by 609
Rated 5.0 out of 5.0 by O'Ricklin Your housekeeping rocks!
Overall the stay was great but the standout for us was the friendly and extremely service oriented Housekeeping staff! I left them a tip, but give them a raise too!
July 3, 2015
Rated 5.0 out of 5.0 Returning to Holiday Inn
From checking in to checking out, this was one of the best stays I've had at a hotel. Mr. Moyses checked my wife and I in when we arrived: professional and personal. I walked in the lobby a couple days later and he called me by name, and I had not interacted with him since check-in. Another employee, Marina, answered multiple questions for my wife, and assisted her in getting set for sightseeing, and was efficient and fast when we left. The restaurant has excellent food (I highly recommend the burgers) and it is competitively priced. Although restaurants abound in the immediate area, we ate twice in the hotel restaurant. We did not use the pool or the exercise room. Housekeeping was helpful and even came by later in the day when we didn't get up and moving early. Easy walk (about 1 mile) to Georgetown University, and the Circulator bus picks up right across the street. Also (big plus!) the hotel has a shuttle that can drop you at the National Mall - other places too, if you make arrangements through the front desk. My wife's comment summed up our stay: "It's been a long time since we've stayed at Holiday Inn... I'm rethinking that. This is really nice."
July 2, 2015
Rated 1.0 out of 5.0 by mythirdhome Below Standards
Airco blows directly at workspace, very uncomfortably cold when wanting to do some work; Internet prehistorically slow; Overall state of hotel a bit run down; Pool is small and surrounded by high wall and cement floor all around, price for least attractive pool in the world; parking subject to police ticketing if hotel pass not displayed in car - never warned by hotel staff to watch out for this; far walk to center Georgetown;
June 30, 2015
Rated 5.0 out of 5.0 by Dennis1318 Great service/
I was really impress with the hotel upon my arrival and the service was excellent. Everyone was very friendly. The Holiday Inn has really stepped up their game.
June 30, 2015
Rated 1.0 out of 5.0 by Malsie Filthy room and uncomfortable bed
The furniture was filthy with years of ground in dirt and oils. Pull out bed completely sagged in the middle. And this was in a suite!
June 28, 2015
Rated 5.0 out of 5.0 by MJV-L Clean, Convenient, and Accommodating
The facility is clean and in a convenient location to main routes, restaurants, shopping, universities, and quaint neighborhoods. The staff is friendly, helpful, and accommodating. Both check-in and check-out processes are quick, too. And the price is right!
June 28, 2015
Rated 2.0 out of 5.0 by ougly24 Handicapped acessibility
We were not given the rooms we requested
The desk clerk was not helpful
The accessible room has too tall of a bed, too tall commode and shower bench difficult to transfer to
June 27, 2015
Rated 5.0 out of 5.0 by Shimmy62 Great experience
This was my first visit to the DC area, and it was for a 2 day freshman orientation at American University with my son. We were completely unfamiliar with the area as we travelled from the West Coast. Hotel staff was extremely helpful in getting us to where we needed to be. It was a short stay, but we were able to make the most of it.
June 26, 2015