Location is excellent, close from shops and metro lines.
Rooms are well equipped. It's only a pity that some of the nicest ones (suites) are connecting rooms with minimal sound insulation. It may
be nice to have a jacuzzi in the middle of your room, but when you can hear your neighbours clearly in the room next to yours, it makes thinigs suddenly less enthousiastic.
Good breakfast with a limited but adequate choice.
The only two lifts are not particularly convenient, relatively small and very slow. Be prepared to wait at rush hours.
Helpful staff ready to facilitate your stay.
With these reservations, I will probably still stay here when in Madrid. [Moins]