Holiday Inn Huirong Plaza is located beside Suzhou New District Railway Station. There was not so many shops surrounding, but Aeon Mall is located beside the hotel. Do not worry about the eatings
and shoppings, as they have everything in the mall.
I thought this hotel is close to my customer who is located in the industrial area in New District, but it actually took over 20 minutes to arrive New District.
Receptionist was friendly and helpful. I am not sure if there was concierge or not, as I had never seen the concierge stood beside the main door.
The receptionist told me that the swimming pool is closed at 10.30pm. I arrived the pool area at 5 minutes to ten, but the staff told me that they will close at 10. They needed 30 minutes buffer time to clear the pool. Thus, they actually did not let the guests in after 10 o'clock. It confused me.
The restaurant staff tried very hard to clean the table, but they ignored to replenish with the new plate at buffet area. I left my table for 3 minutes to get the warm milk for my coffee, but my table was cleaned (including my hot coffee) when I got back.
When I went to bed at night, I smelled the musty smell on my pillows. I was too tired to inform the counter at that time.
Overall, this hotel is very new and the receptionists was friendly. I will consider to stay at this hotel in the future. [Less]