One advantage of Holiday Inn Express is that one knows what to expect. This property fulfilled most of those high expectations. Reception staff were friendly; inclusive breakfast wasn't too crowded,
although cutlery ran out and wasn't replaced very quickly. The hotel is conveniently located, both for the Hauptbahnhof and the sites of central Dresden.
Downsides: long, slow queue at cramped check-in, although the check-in process itself was swift and efficient. Wifi in the room was very erratic, cutting out regularly for short periods. On both full days, housekeeping left replacement towels for one, when it was clearly a double room, and it was obvious there were used towels for two, requiring reception visits. Lifts were slow and often crowded. [Less]