We loved it......
Our stay in Room 507 was excellent. We were able to check in early which meant after a quick freshen up were able to explore the city of Bristol and have a full day here.Check in was efficient and
professional. Like the offer of complimentary hot drinks in the lounge for hotel guests. We had some delicious hot chocolate, very welcome on a cold day. Also later on we took advantage of our complimentary welcome drinks ( however we weren't offered snacks when other guests were offered them, perhaps they were Platinum members ). Brilliant to see the rooms are refurbished which was a pleasant surprise. The staff here are so friendly and helpful too, a credit to the hotel.It remains a clean, fresh hotel within a stone's throw of the railway station which is very convenient for us regular train travellers. [Less]