We have been using this hotel for several years now and it always a pleasant experience however for the first time we were disappointed with some of the standards.
The bathroom had structural faults
and the sealant was mouldy. The soft furnishings in the room were tired and the bed covers dusty.
Although the desk staff were pleasant, no one resolved the complaints.
For the first time we noticed that some areas needed refurbishment and a change in staff.
There was a lot of litter in the car park.
We like this hotel very much and are just a little concerned that it's standards are slipping. [Less]