As an expat Brit from London, now residing in the US, I generally partake in Afternoon Tea whenever possible during my UK sojourns.
Although I generally enjoyed this particular experience on-site,
I would like to see an upgrade in the service - e.g., cups and saucers (not mugs), a box of selected teas offered - not a mug delivered with hot water - which tends to get cold - and a teapot! A point raised to management as feedback and constructive criticism.
Otherwise, a relaxing and excellent mouth-watering experience.
Also, the presentation on show at the Reception/Lobby area displaying the Afternoon Tea service (teapot, flute glasses for champagne etc) is a great marketing and public relations plus - sadly not available as such! [Less]