We booked two rooms and traveled from Norway to London for 5 nights before heading back to Sg. Check in was fast. Room are reasonable in size. Cleanliness is good except there is one day I found the
carpet was not vacuum. Crowne Plazs offered small little gesture in the room that some other hotels would not have. That's really very nice of them. Hotel is 5 minutes walk to Gloucester station. There is a supermarket and few cafes across the street. Very convenient. On our checked out, the staff would come for our assistance without asking. Very good initiative.
Overall, I would recommend this hotel. Keep up the good job. [Less]