I was disappointed with the manner in which our check-in was handled. Not only was there a large line, but the staff seemed exhausted and dismissive when I was finally checking in.
continued the following day. We left for the day early and returned at around midnight to find our room was entirely skipped over by the housekeeping staff. When I approached the front desk for some towels (ours were all on the floor awaiting to be replenished), the staff member at the front desk was dismissive once again and attempted to explain away the situation as if I should have KNOWN that this was an extended stay hotel and that they only do a "light touch" housekeeping. I was entirely unaware of this, but I didn't even ask about the beds or anything else in the suite. I only mentioned that we hadn't received any new towels. [Less]