Excellent stay in a tidy, clean-smelling and comfortable hotel. Besides the cleanliness, what stood out was the consistently excellent customer service. I mean, every single staff was courteous,
caring and attentive.
I was almost in disbelief that I had not one negative encounter. Even the person who answered the front desk phone when I called to get receipts emailed to me was just genuinely friendly and professional.
I sincerely hope all guests feel as we did. After getting our flight canceled on a long weekend, I was beyond happy I chose to stay at the Holiday Inn-Civic Center.
I am recommending this hotel to my company for upcoming conferences in SF. Just perfect service! [Less]