This property, built along Elmore Avenue, takes advantage to the new mall of Outlet Stores that recently opened.
It is very conveniently located to the outlet malls and is great location for this
The appointments of the property were outstanding, as was the staff, with one exception which I will detail later.
The King Suite (Room 509) is a spectacular room, with spacious living room, mini-kitchen area of microwave, sink and fridge. It also has a bathroom so that your guests do not have to use the master bedroom bath.
The Master bedroom and adjoining bath is very spacious and the bed provided a great night’s sleep.
The fitness center was o.k. - could have used a few mats for those whose routine includes work on the floor (sit-ups, push ups, etc).
The staff was very professional and doted on needs, even allowed for an early check in and greeted me as a Platinum member of the IHG Rewards Program.
The only disappointment came regarding the room service, which the order taker stated that our dinners would have to be eaten on a tray, they could not leave the serving table. A tray for breakfast in bed I can understand, but not for a steak dinner. The property should either leave the table the food is brought up in for dining or have a table as part of the furnishings of the suite, the room is plenty large enough to accommodate. The Room Service order taken could use a little professional development training in customer service regarding this because she was very snippy about the subject.
Nevertheless, I will give the full complement of stars and would highly recommend this property. [Less]