I was pleasantly surprised at the elegant facility, welcoming and helpful staff, and the reasonable price of this hotel. Although located next to noisy US Route 50, I heard very little traffic noise
at any time. The room was very well soundproofed. The food at the breakfast buffet was fresh and delicious. The selection was perfect. It was the best breakfast buffet I'd had in some time and at a very reasonable price. I couldn't have done better at a local restaurant. The bed was comfortable and I had no trouble keeping the room at a comfortable temperature.
The only three items that were a bit under par were figuring out how to connect to the complimentary WiFi, IHG Rewards Club Member recognition, and the in-room coffeemaker. I had to call the front desk twice before I was able to connect my Kindle and iPhone. When we checked in, they did not recognize that I was an IHG Rewards Club member. The Mr. Coffee coffeemaker was inadequate. The coffee packet provided seemed to be too big for the one-cup basket and water leaked out all over the dresser. I wound up with less coffee in the cup than I expected and a mess to mop up with a towel.
Still, I would return to this Crowne Plaza again. I am often in the area and if I had the option to stay at a Crowne Plaza in another city, it would be at the top of my list! [Less]