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Top Rated Las Vegas Hotels
Holiday Inn Express Las Vegas-Nellis
InterContinental - Alliance Resorts Palazzo at The Venetian Resort
Love the comfortable bed and glad that parking is free. Breakfast is nice. Clean and friendly staff.[Less]
Our overnight stay
Room/bed was comfortable, cleanliness was great. Easy access to hotel.
Air condition/fan wouldn't shut off, too late to call service.[Less]
Overall, it was a nice room with a very soft bed. However, many of the electric outlets were worn out and would allow the plugs to slowly fall out. The carpet needed vacuuming, and the thermostat[More] wouldn't turn on the cooling for the room.[Less]
Still a good choice on the Strip
A return visit to the Palazzo after a few years showed it was still one of the best hotel options on the Strip. While room rates were relatively high during our stay (due to Thanksgiving and events[More] in the city) it was still good value for the quality of the accommodation and service.[Less]
Charged for postage. Cigarette smoke is very thick[Less]
Lovely Hotel but not an IHG Hotel
I spent 6 nights in the Palazzo recently. I had a Luxury King Suite, which was a superb room. The staff were excellent and friendly. It's clean, the food is good, but there are four bits of[More] feedback
1) I'm a Spire Elite IHG member - I wasn't greeted as such and there was no mention of the usual free points or drink, when I checked in, no use of any club room. This hotel doesn't feel like an IHG Hotel - I certainly didn't get any of the benefits of being an IHG member
2) No coffee making facilities in the room - this is baffling
3) Prices of in room fridge items is extortionate
4) Bottles of water in room should be free[Less]
Hotel stays are certainly about services, but it is more about the Quality of the Staff, which made me feel as if I were a long lost family member.
Since I basically live in Hotels, this is most[More] important to me.
This feeling applied to every member of the staff, and included the Housekeeping staff, to The sales Director, etc.
Although I have forgotten some of the names especially notable was Nelson, who solved a technical problem so fast that I couldn't even blink, This was after the support outside technical group that assists the Hotel wasted my time for hours, and totally let me down.
Also, Alysia was my main contact, and she was like a sister to me, helping me in many ways.
I am sorry and apologize that I cannot think of other names.
I highly recommend this property, knowing that you will be treated as a family member.[Less]
The staff was very friendly and helpful, Breakfast in the morning was great![Less]
Excellent, no complaint, no hitch, reasonable rates, large accommodation.[Less]