I generally love staying at this hotel - the beds are comfy and the bathrooms are nice, room temperature can be controlled and the heating/cooling units are quiet. The staff has always been super
friendly and helpful.
This time, however, things we're up to their usual standards. The ice/water machine on the second floor didn't work at all the first night and was flaky throughout my stay; half of the coffee machines weren't working; the grab-and-go selection was pretty skimpy. And, for the first time there was a grumpy server at night - everyone else was the usual friendly and helpful, especially the shuttle drivers. Maybe they were just having a tough week - I'll stay here again based on my previous positive experiences. [Less]