I was recently in town for SXSW and we had a rather large group of people spread out all over the hotel. The staff was always kind and courteous and ever so patient with all our many questions, and
loud mornings gathering the lobby. The front staff was always great to welcome us back no matter the hour, and always bid us a pleasant day when we left. One of the staff was also very helpful in getting us some directions for some shopping downtown.
The rooms were very spacious and comfortable. The only issues we had were a few stains on the pull out couch mattress. And the day we left there were also some type of bugs in some used towels that were in the floor. But my guess it was simply due the the damp towels, there were no bugs seen elsewhere. But regardless it was an awesome time and Austin was great! [Less]