Since I had a Kidney Transplant, it is EXTREMELY IMPORTANT that the room be CLEAN since my immune system is compromised, I go through the room before we unpack and get settled. Not Clean, I ask for
another room and check it also. If staff is uncooperative or rude, I'm out of there forever. Slight wear and tear is sometimes overlooked if it's clean and expected to be replaced in a timely manner. Mold is a definite NO-NO!!
I found non of these inconsistencies in our room, thus my recommendation and our overall review of Excellent. [Less]