I probably wasn't aware of the hotel until I started researching the web. There are two things I would like management to consider:
1. That they offer a suite with microwave, toaster, fridge and
King size bed. When my husband and I travel, we try to get a suite with sleeping quarters partitioned. He likes to sleep longer in the morning than I do and I like to get up have a coffee, muffin and time on Internet, preferably without disturbing him.
2. Better internet connection or program a lengthier amount of time before it bounces you out. It seemed like we were forever agreeing to terms, room and password,
Overall, we enjoyed our stay. The restaurant has excellent food and is on site with comparable pricing. You do however need access to a vehicle. Shopping is aways away as is a convenience store and other restaurants. The up side is that accessibility to major highways into and out of Vancouver are just outside the hotel.
The grounds, hotel, and rooms were clean and well kept. The staff we're friendly and helpful. If we were to stay in Richmond on a return engagement, and depending what we were in the area for we would probably stay here. [Less]