We stayed for 5 nights over the Canada Day weekend. We were prepared for a busy hotel experience, but pleasantly found the hotel, while at full capacity, to be a pleasure and a treat.
was always cordial and attentive. Cleanliness was apparent and attention to detail as well. The room was well maintained as were the public areas.
The only concern I had was the lack of parking immediate to the hotel (there was another IHG property and a large lot for a conference center, so it is not as though there was no where to park; just nowhere close). The only other issue was as a pet friendly hotel, they may want to consider holding some rooms as "pet free" for those who may not want to use a room where a pet has been using the sofa as a bed.
This is a real nice property in a nice location convenient to the Go Station, the waterfront, as well as the city and Niagara Falls. [Less]