As a Spire member, I stay at many Holiday Inn properties across Ontario. I have to say that the front-desk service I received at the Holiday Inn in Brockville established a benchmark.
greeting with a smile goes a long way when you just drove 9 hours for a 9:30 PM check-in. As well, a fresh pot of coffee was brewed upon request...and always with a smile.
Thank you Meggan for great customer service!! The best I have received from any Holiday Inn to-date! [Less]