We have always found the quality of Holiday Inn Express Hotels to be very comfortable and we're willing to pay for a quality stay with comfortable beds. This Hotel in Brockville offered just that...
but the constant roar of Transport Trucks on the 401 was annoying. Guests should be given rooms on the north side of the hotel if they're light sleepers or offered complimentary ear plugs.
Despite the geography issue to the 401, the room and beds we're excellent. Also, the staff member named Trish who took care of the continental breakfast was wonderful. She recognized that my wife was handicapped and she went out of her way to assist me with her. She was so very kind!
She should be commended for her compassion and professionalism! Thanks Trish for making us feel welcome! [Less]