So, to start off with I would like to say that the check in was great. Front desk clerk Gauvin and the other young lady, were so welcoming. Gauvin spoke English like a Native Speaker and even could
defend himself in Spanish. We were 2 ladies, one from Spain that speaks only Spanish and myself with Spanish / English. We were impressed with the check in!
Our room was great! Comfortable beds, plenty of pillows (that is important to me) and the room was clean and nice. We loved it.
The buffet breakfast was amazing! US HI Express has the famous cinnamon rolls, but here in Paris there were CREPES and CROISSANTS! Seriously this was a BONUS! Loved it! The staff in the breakfast area were super nice too. Everyone at the hotel was nice. This made the stay so great.
Gauvin really did go above and beyond on the customer service though and I want to do a shout out to him for he helped us so much with directions and how to get to where we needed to go. As he got off shift the same time we were walking to the train station he accompanied us and made sure that we got on the right train! Now that is customer service at its finest! It was so appreciated by us two "older" ladies who tend to get lost so easily.
I would recommend this hotel to anyone. It was great. [Less]