This Holiday Inn is really a gem, which I will definitely recommend to my friends and colleagues. It’s perfect for all walks of travelers for biz or leisure trips.
Yes, it’s located in a newly
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developing area towards the south of the city, but transport links make it very easy to get to. The metro station is right next it and you can drive here with no hassle. You can park underground for free at B2-Zone E. The neighborhood is very quiet and promising, and the exhibition convention center is literally next door. I can imagine this area will become another city centre in the near future.
Before my arrival, its Guest Relations Manager Aaron replied to my inquiries with details. Upon check-in, he gave me a warm greeting, welcoming drink voucher, and generously upgraded my room to a Superior Suite, which is the best room category. Then he sent me another big surprise — a gift package including a lovely Bluetooth speaker and 5000 bonus points.
After entering my room, I was immediately impressed by its contemporary design and great layout which makes me feel at home. The suite was on the higher floor with a panoramic view. It’s very spacious with double bathroom, including tube and shower. There’s a big fruit plate on the table (all seasonal fresh fruits). The master bedroom is also very good with a real King bed and some other nice touches. The bed was very comfortable and I slept tight all night.
I’ve got to mention that the housekeeping team were amazing. They used flowers and bamboo leaves as decoration and laid out several Chinese characters on my bed quilt to show their hospitality. It’s a famous Chinese proverb saying "What a pleasure to have a friend afar”. Seeing this, I was more than happy and felt so sweet and privileged. Later on, a housekeeping lady Mrs.Xie knocked my door for bed rollover. And lounge bar waiter Nathan opened a bottle of red wine for me, which was a nice gift from Nick.
Speaking of Nick, I wanna give my big compliment on him. He’s a treasure to Chengdu Qinhuang Holiday Inn. When I went to the lounge bar for a drink, he escorted me there from the lift door. And Cindy sent me three complimentary desserts. Both of them recognized me the next day and could remember and directly call my family name. How sweet is that! After my afternoon tea, I went back to my room and felt very warm. It was a really hot and humid day. The temperature outside was above 30 centigrade degrees. I called the Front Desk and Nick took my inquiries very seriously. Minutes later, the room was cooling down, it was adjusted to my favorable temperature. Nick catered to all my needs during my stay. He’s very good at handling guest’s inquiries and taking quick responses.
As for the breakfast, it was at a very high standard. Personally, it’s close to an InterContinental’s quality.
There are wide choices of foods, fruits and nonalcoholic beverages. Hot meat includes roast pork! And there’s cook-on-site service, you can order noodles, dumplings etc. Cindy was there and escorted me to my table while giving an introduction to the buffet. She’s very hospitable and I enjoyed talking with her.
During checkout, Nick and a pretty young lady(Hailey if I spelt it right) asked how my stay was and expressed their welcome once again. And Nick grabbed a bottle of Perrier for me as a farewell drink. This nice gesture left me great impression. And Aaron texted me message to express his expectation for my next stay. Thank you!
In a word, this holiday Inn has an excellent team who will cater to all your needs. No wonder its GM Kevin was spoken highly of. It has new and modern decor, comfortable room with good size, good facilities and breakfast, smartly located in a promising area with high speed of development. I had an unforgettable perfect stay and I have every reason to believe it won’t disappoint you. [Less]
tool or call 1-800-MEETING (in United States, Mexico and Canada).
