My wife and I visited Kuala Lumpur on business and have stayed at multiple IHG properties every year around the world. This was our first time at Holiday Inn Glenmarie, Shah Alam and we stayed for
about 75 nights. The location was perfect for our business and business meetings.
The staff at the front desk – Namely - Siva & Sherdalyn who gave us excellent service during our stay, the gentlemen at concierge service – Namely - Karthigesu who also provided us with excellent service from time to time and helped us with our laugages and car rental services which I hope the hotel will award them for their utmost attention to their hotel guest needs.
The staff at the Glen Lounge, Kites Restaurant and the Executive Club Lounge were friendly and knowledgeable. With my Spire Elite status, my wife and I were received well by the hotel staff and was also granted access to the lounge area in the evening where we relaxed and enjoyed the cocktails after a busy day.
We also wish to thank once again the following staff for their help and kindness during our long stay at the hotel – Siva, Lyn, Karthigesu, Freda, Lestari, Hidayat, Syafiq, Herman, Dianna, Aaron and Jega for making our stay at the hotel a memorable one. [Less]