Unbelievable helpful staff
We must say that we stayed twice at the hotel as part of our journey through Russia.
After many travels both on business and pleasure worldwide I do not recall any location where EVERY member of
staff was so helpful.
It was not just one or two but everyone. I believe the leader was Kathrin but her team found a way to rectify the incorrect documents from a previous town, ga e us super information, local guidance and even managed to translate addresses that meant we could plan our trips.
I wish all places I stay at had such super staff.
Jason Gilbert [Less]
Good Value for money.
Communication skills of the front end staff was really good. Very helpful as it was my first visit to Russia.
The biggest disadvantage was that there was no proper dinning facility. Had to go out
for dinner in the snow.
The rooms were over heated which was a bit of discomfort. [Less]
Good personnel, services, breakfast and location
Ideal for business trip purposes
Good location, convinient rooms, good breakfast and overall atmosphere