We must say that we stayed twice at the hotel as part of our journey through Russia.
After many travels both on business and pleasure worldwide I do not recall any location where EVERY member of
staff was so helpful.
It was not just one or two but everyone. I believe the leader was Kathrin but her team found a way to rectify the incorrect documents from a previous town, ga e us super information, local guidance and even managed to translate addresses that meant we could plan our trips.
I wish all places I stay at had such super staff.
Jason Gilbert [Less]