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Good Hotel to stay at as it is conveniently located close to some holiday attractions.[Less]
Very Pleasant Experience
The staff were friendly and helpful; the room clean and pleasant; the shower outstanding. The location was excellent for visiting London's sites and very close to the tube. Breakfast was a nice, warm[More] surprise that I enjoyed both mornings of my stay.[Less]
Excellent hotel staff Accommodation Constricted by Building
The staff at this hotel and service were excellent.
The negative comments are more as a result of the restrictions due to the type of building which from the exterior of course does look a lovely[More] old building.
However, although ear plugs are supplied if the hotel installed secondary double glazing it would keep out traffic noise which of course is just typical of a central city hotel. The double bedroom was small with no air conditioning but with a fan. The heat in the room without the fan was unbearable.The breakfast room is very small and claustrophobic when full.
For an overnight in a city you will experience a clean hotel with excellent staff and service. Would struggle to stay more than one night if spending time in hotel.[Less]
Friendly staff, comfortable room
Nothing too fancy but a comfortable room and friendly stafff.[Less]
Good service, comfortable room and good internet
I spent two nights at the Shepperton Holiday Inn during night shift work in nearby Feltham. This meant I slept earlier than most and never had trouble sleeping. The bed and room were warm and[More] comfortable and felt private with the curtains. The internet was particularly reliable and quick for video streaming, while I ate both in the restaurant and using room service. Both were good. The only suggestion for improvement I would make is that the restaurant could be provided with more sit-up tables to make it a more comfortable eating experience, as opposed to the smaller tables which are mostly provided in the restaurant at present. The staff on the reception desk were particularly friendly upon arrival.[Less]
Excellent waiting staff
We've stayed before when coming for the rugby and always been very pleased with the hotel. This time there was one of the bar staff waiting on us on the Friday night who remembered us[Less]
lovely hotel, design flaws in room
fabulous location almost on the racecourse, lovely staff, very clean hotel, no drawers or cupboards, so everything on show.
impossible to look in the mirror and use hairdryer, as the plug socket is[More] too far away[Less]
Great location for this modern and spacious express hotel. Rooms comfortable, many with a view of the downs . Breakfast very good for a complimentary one, both hot and cold choices .[Less]
Competent rather than excellent
Good experience on the whole. Some of the public area furniture is getting a bit tired.[Less]