The staff are great and the hotel is fine for business stays. Unfortunately when I stayed it happened to be a hot day and the aircon wasn't working. I did have a fan placed in my room which at some
stage I made the mistake of switching off as I couldn't get it to turn back on. I would have called reception at 3am when I woke up due to the stifling heat but the telephone also wasn't working (and I really didn't want to have to get dressed to go down to reception).
Breakfast - I have absolutely no idea why there are such limited options at HIEs; it seems that they only offer sausage, scrambled eggs and beans!! Not a problem as I'm not really bothered with a cooked breakfast but the whole breakfast choices are quite limited and pretty much the same every day.
The staff at this HIE are brilliant though, cant do enough for you and are extremely friendly.
Would never stay at a HIE for anything other than business. [Less]