Really great staff who were relaxed, competent and helpful. Warm welcome and always help when needed but never tried to intrude or ingratiate. Very efficient service at breakfast and hot coffee.
Food was what you would expect and no more: I would really like to see the genuinely caring attitude clearly apparent in this hotel extended to the food. I really would appreciate some effort to source ethically eg free range eggs and bacon, and organic/sustainably sourced products. Very pleasant room immaculately maintained. Glad to get The Observer delivered to my room on Sunday with a nice note. Special thanks to Saleeh for the welcome and giving me my room earlier that I could have expected, and to Giuseppe for going out of his way to help over a printing problem. [Less]