The staff at this hotel really put the "service" into customer service, without doubt they are all attentive, and engage with the customer. I stay at this hotel quite a lot and the customer
experience is constant. I've observed the manager speaking to all of the guests who come into contact with her.
The only gripe I have, PLEASE SORT OUT THE INTERNET IN THE BEDROOMS! In the restaurant it is perfect, but the rooms ahhhhhhh! That said, this should not take it away from the great job the staff do.
The beds are really comfortable. [Less]