I stayed a couple of nights with my family and about 70 friends . The room was good, with large tv good selection of channels including Sky sports. The bathroom had a good pressure shower and all was
clean. Comfortable bed with large room and good air con.
Unfortunately getting a drink at the bar was very difficult one member of staff to man a bar and coffee shop with a full bar of customers waiting to be served. At times there was 2 people but a long and annoying wait to be served was the story of the first night. The second night a buffet was paid for but for £9 we received a handful of cold chips and a triangle sandwich or two with some guests getting almost nothing. Nobody at the hotel wanted to provide any more.
On a plus we managed to leave a hand bag and make up in our wardrobe when checking out, the house keeping manager came to find us at check out to reunite us with our left items so that was very efficient. The majority of staff were pleasant but food team were not up to our expectations. I think it's a good hotel and have many good qualities but lessons need to be learned that could make it a very accomplished hotel. [Less]