The staff really do make the stay!!! The prices are very good and service was excellent made it most enjoyable[Less]
In soft renovation and the new style is good. The price is great and hotel staff friendly and efficient. You should visit this hotel when you are in this area or want to use it as a base to visit[More] London for an extended period of time. Close to shopping and railway station which is 20 minutes or so to London Victoria station or Waterloo. Very handy for Gatwick airport too.[Less]
Great staff service
The staff were extremely helpful and the room was fairly comfy[Less]
The staff at the hotel was amazing. Always greeted us with smiles and asked how we were doing and if there was anything they could do for us. They made our stay very enjoyable.[Less]
Fantastic hotel and staff but a poor sleep
I've stayed at this hotel loads and love it. Great staff, great rooms and great service. It's just a shame that room 113 is so noisy.
The room has beautiful single glazed windows to look at but[More] at night time the street noise is really really bad. You can hear everything from buses roaring up and down the main street to people coming and going from the hotel. This meant I had a really bad sleep and went to work super tired, which was a shame as I do love this hotel.[Less]
Great Location, Lovely Rooms!!!
All went as expected except for:
- Staying on the ground floor, had to go through the restaurant to reach our rooms!
- No one to help with suitcases neither at checkin nor at checkout[Less]
At breakfast the waitresses TIWAWANN and DIANA stand out, helpful, friendly and efficient, they deserve a pay rise. Also on the front desk VLAD deserves a bonus too for his speedy dealing with our[More] first night room problem.[Less]
Comfortable weekend stay
By TM 45
Stayed here before, the makeover has worked very well, nice hotel, good staff.[Less]
One night stay
Relaxing stay for business trip. Decent nights sleep, with a good breakfast the following morning.[Less]