My wife and I spent the weekend here to relax and visit Windsor. We were very pleasantly greeted on arrival by Lavinia, who offered us an upgrade and benefits in line with my platinum
The room was great, overlooking Windsor Castle. We were on a Wine and Dine break. We were advised to book for dinner, as it is Legoland season. The restaurant manager (Emmanuel) explained how the deal worked and offered a choice of wine. We chose from the extensive menu, and thoroughly enjoyed our meals on both nights.
We were full after two courses but they were kind enough to send dessert up to the room later, so we could relax. Fantastic service from all concerned.
Without exception, every member of staff was brilliant and a credit to the hotel. Not only were they efficient but friendly and fun as well. Nothing was too much trouble.
It was a great stay and we look forward to returning. [Less]