This HIE location is always clean, and has an amazing breakfast too!
I do wish they would communicate prior to arrival, when they make a change in a reservation. At my last stay, I had a room
change upon check in. So, I pre reserved my room for months ahead for this stay. I had requested and was assured that it would be a poolside room. My email reminder even showed it 24 hours prior to check in. Upon arrival, I was informed that it was not available and I was given another room. This is the 2nd time this has happened. Staff is very friendly, just need to let us know if they are changing rooms after stating that it was reserved. [Less]