Friendliest Staff at any hotel I have ever visited and I have visited many as I am a business traveler most of the time.
From someone at the desk noticing a discrepancy in the number of people we
had and the number of beds in the room and calling us before we left on our trip to the excellent hosts in the dining area checking to make sure we had everything we needed...the staff here is topnotch unlike any other. Also the hotel is very well maintained and appears brand new as everything is sparkling. This hotel is a great example of how to treat customers and making sure they come back to stay with them. So if ever in the Memphis/Germantown call on this hotel. Also met Michelle this visit and she made sure everything was to our satisfaction and if not to tell her. Great Job Michelle, Rick, Hemmy, and all the rest. We will be back often as we will be coming back to Memphis/Germantown many times the next 4 years. [Less]