5 star, great experience, great people. Front desk, restaruant and aminities were great. Family enjoyed the stay. We were visiting with family and needed a place to relax and rest. This is the[More] place to stay in Bakersfield.[Less]
Clean and professional
10 out of 10. I love staying here. The rooms are very clean and very quite.[Less]
Disappointed in IGH rewards
By Halloween queen
My husband and I are truck drivers so we stay at Hotels at least once a month if not more. I became a member for the benefits and free breakfast but since we don't always know when we are going to[More] stay in advance we never get the discounted rates because we are always told there is limited amount of rooms and they are already taken. Heading into Bakersfield around 11 and we wanted a good night sleep so I called I was not informed there's rooms did not have a refrigerator or free breakfast morning. Those are very important to us especially when we got in so late and the restaurant is closed and so is room service we were looking forward to breakfast in the morning and getting on the road. Not to mention the girls at the front desk were very short with us and told us the Internet was down.[Less]
I didn't have any problems. I pressed the wrong button. Hotel stay was great.[Less]
Nice neat and clean hotel with excellent staff.
Hotel need to provide some water bottles in room.[Less]
Overall it is a decent place to stay.
Very clean and welcoming, the only decent hotel around the area.[Less]
Bed and pillows
The bed was in very good shape and the linens were great! The mattress itself was too firm for my comfort and the pillows were also too big and firm. This affected my sleep.[Less]
Stayed here on our way to visit relatives. Convenient to freeway and nice place to stay.[Less]
Excellent in all aspects of hospitality
Everything about this facility is the best that I have ever experienced from a Holiday Inn or Holiday Inn Express. This should be the model for the company. Kal and his staff are wonderful and the[More] hotel is gorgeous![Less]