During our stay, one of the rooms was paid in full by the IHG Rewards points and the second room was covered for 2 days by the IHG points. We were supposed to check out on the 2nd day and to
re-register for a cash payment for the last two days.
In the confusion of the family fun, I forgot to check out and to re-register.
I was happy to receive a pleasant call from the desk reminding me to re-register when we returned from Disneyland that evening. I liked that! [Less]