I made my reservation about 30 minutes before I arrived. Because I was driving I was unable to provide a credit card number. When I arrived, my room was reserved, and in fact, I was given a room
slightly less expensive than the rate given to me on the phone.
Taylor B. made sure that I had my awards number placed on my reservation. She gave a very friendly description what guest services were available and how to access the Wi-Fi.
I was most impressed when I found a hand written note thanking me for my stay when I was leaving. [Less]