My experience started out pretty rough, as I mistakenly bought 2 rooms in different locations (make sure you know where you are booking). Once I got to a reservations manager through IHG and they
flagged my reservation, all went well.
Christina at the front desk was amazing!! She went out of her way to make me smile. Thank you!! Made the weekend. Though they couldn't give us joining rooms, they put us very close to each other, and even gave us a free upgrade when the first room for me and my sisters would have been very tight.
My bachelorette weekend was wonderful, because of the great staff, good location, and roomy suite.
The one major Con was that I had booked this hotel because of the complimentary bike rentals and when we tried to check them out they only had 2 since the rest had been stolen. Very sad. But stuff happens. We didn't check out the cute cafe on site, as they were too many other fun options down the street and we spent most of our time at Gaslamp, but next time!
The rooms were clean and well taken care of. Beds were very comfy (my sisters even slept well on the pull out sofa). The first room I checked into was ok, but small and the small counter and single sink was a dealbreaker. Would highly recommend booking the suite 2102 [Less]