We did love the hotel, although perhaps the location was not quite what we expected, but that is not the fault of the hotel. Reception staff (especially Desiree) and concierge all brilliant.
thing that was both disappointing and surprising, considering the number of times we have stayed at other Intercontinental hotels, was the poor bathroom amenities. Other places have all provided little extras like cotton buds, nail files, cotton wool pads etc. This hotel did not even supply a shower cap!. Strange for a five star hotel and needs lokking at. [Less]