Our experience at the Holiday Inn Express-Monterey-Cannery Row was unbelievable. From the time we checked in we were impressed with the service we got from the front desk attendant. While the hotel
was full, we still got our accommodations changed from one bed to two beds. The bed and pillows were the most comfortable I've ever experienced in hotels or motels. The television had direct television; the room was equipped with internet access and electrical outlets that were convenient to access. We were also impressed that wine was offered in the evening and breakfast in the morning.
Prior to checking out, we asked the front desk attendant questions about the facility and locations and he too was very helpful. Our overall experience was excellent. [Less]