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Great place to stay. Clean and comfortable. Excellent service.[Less]
Last minute stay
By Needed rest
Customer service was friendly and professional. The rooms were clean. Location is great, easy to get to.[Less]
Revised Not Pleased
I would like my previous review on 1-29-17 replaced with this one.
I have been informed that I didn't have the credentials needed for the rate that I was questioning. For that I stand corrected.[More] Thanks and Keep up the great services and work that your staff provides. See ya soon[Less]
My last stay was for 34 days. The hotel is going thru a renovation update. This has caused me to switch rooms twice. The first room I had was better then the other two rooms. I don't know why the[More] change of rooms was necessary. When I moved into the competed rooms they were not even as complete as the original room I left. This renovation could have been much better and less of a hassle on the guest and staff. With all that said, the staff at this hotel are great in making you feel home away from home. Melanie would always greet me by name and save me cookies that she just made. Rebecca would also greet me and when I asked her about good places to go she would give great advice. Karla the Housekeeping Manager had her staff accommodate me while I worked a night shift. All a great staff run by Irish. But whoever managed this renovation should really rethink how to run it in the future because its a mess due to poor planing.[Less]
We stayed at this Hotel for my son 7th birthday. He wanted to a swimming/sleepover with a couple friends, and let me tell you, this was the perfect place! The pool was the perfect size and the [More] temperature was great. The kids loved it! They had a blast. The 2 bedroom 2 bath suit was newly remodeled and beautiful. Great size.The beds were so soft and comfy. We didn't want to get out of them. Felt like home. Breakfast was great. WE definitely will stay again!![Less]
Nice spacious room, great buffet
This was our 2nd time staying here and it was just as good as the first time, we will definitely stay here again when we want to return to Napa[Less]
Will definitely recommend
My teenage son and I loved the breakfast--good variety of hot and cold food, tasty, well stocked when we were there at 8:30 am, and lots of room in the dining area. Staff was very pleasant. Great[More] experience overall.[Less]
Comfortable room with underground parking
Was able to check in early which I so appreciated. Nice to have underground parking. Breakfast was ample.[Less]
Large and comfortable room.
Large and comfortable room. Convenient place to be if you are without a car - Restaurants, Grocery store (Sprouts), and BART are easy walk. Breakfast staff was very good; however eggs and bacon could[More] use a little help. Otherwise good selection for breakfast.[Less]