The overall facility is consistent with other Holiday Inn Expresses we have stayed at, which is to say clean and modern but not fancy. The staff wasn't just friendly though, they made me feel
welcome. The woman working the front desk made me feel like I was the only guest. The woman working breakfast hustled to ensure everything was constantly stocked and quickly responded to requests. The facilities were great, but it was the staff who really made the stay special.
My family and I stayed at another chain hotel the three nights prior. Although in the same price bracket, everything just felt a notch above at the Holiday Inn. The decor was nicer, the room was cleaner, the bed a little more comfortable, and the quality of breakfast food better. My stay at the other hotel was okay. The extra touches at this Holiday Inn made me happy I chose to stay here and I would gladly do so again. [Less]