We stayed at HIEX Milford for one night while visiting family in the area. Upon arrival, of the two front desk clerks, one was helping a customer while the other was on his phone. We waited about
two full minutes before he put his phone down and acknowledged us. Not a great first impression and pretty rude for front desk staff.
That is really the only complaint for the whole weekend though. The property is very clean, everyone else was very friendly, the room was large and comfortable, and the breakfast was very good.
We would definitely stay here again the next time we are in CT. [Less]